1. Introduction
Welcome to DUSKGLYPH.
These Terms & Conditions (“Terms”) govern your access to and use of:
and all products, services, and features provided through our website.
By accessing our website or purchasing products from DUSKGLYPH, you agree to be bound by these Terms and all applicable policies referenced on our website.
If you do not agree with these Terms, please do not use our website or services.
2. Website Use
By using this website, you confirm that:
- You are legally able to enter into an agreement in your place of residence.
- You will provide accurate and complete information when placing orders.
- You will not use our website for any illegal or unauthorized purpose.
You agree not to:
- Attempt to damage or interfere with our website
- Upload malicious software or harmful code
- Misuse our services
- Violate any applicable laws or regulations
We reserve the right to refuse service or terminate access to our website if these Terms are violated.
3. Products and Services
DUSKGLYPH specializes in:
- Vintage washed streetwear
- Graphic printed apparel
- Gaming-inspired designs
- Collectible lifestyle products
- Personalized products
Many of our products are made to order. This means production begins after your order is placed.
Because our products are produced individually:
- Slight variations in color, texture, and print placement may occur.
- Washed fabrics may have natural variations due to the garment finishing process.
- Product colors may appear slightly different depending on your monitor or device settings.
These differences are considered normal characteristics of our products and are not considered defects.
4. Orders and Account Information
When placing an order, you agree to provide:
- Accurate name
- Correct shipping address
- Valid email address
- Correct product selections
- Accurate customization details
DUSKGLYPH is not responsible for delays or delivery issues caused by incorrect information provided by customers.
We reserve the right to refuse or cancel orders that appear to be:
- Fraudulent
- Unauthorized
- Placed for resale purposes without permission
- In violation of these Terms
5. Personalized Products
Some DUSKGLYPH products allow customization, including:
- Names
- Gamer tags
- Custom text
Customers are responsible for reviewing all customization details before submitting an order.
Once production begins:
- Personalized information cannot be changed.
- Personalized products cannot be canceled, returned, or exchanged unless there is a manufacturing defect or an error caused by DUSKGLYPH.
6. Payment
We accept payments through secure third-party payment providers, including:
- PayPal
- Credit and debit cards processed through PayPal
By completing a purchase, you authorize us and our payment providers to process your payment information.
DUSKGLYPH does not store your complete payment card information on our servers.
7. Pricing and Availability
Product prices, availability, descriptions, and promotions may change at any time without prior notice.
We reserve the right to:
- Correct pricing errors
- Update product information
- Limit product quantities
- Discontinue products
If an order is affected by a significant pricing or availability error, we may contact you to confirm or cancel the order.
8. Shipping and Delivery
Shipping times are estimates only.
Your total delivery time includes:
Production Time + Shipping Time
Production typically requires:
2–5 business days
Shipping times vary depending on destination and carrier conditions.
DUSKGLYPH is not responsible for delays caused by:
- Shipping carriers
- Customs processing
- Weather conditions
- Holidays
- Incorrect shipping information
For detailed shipping information, please see our Shipping Policy.
9. Returns, Refunds, and Exchanges
Because DUSKGLYPH products are made to order, we do not accept returns or exchanges due to:
- Incorrect size selection
- Change of mind
- Personal preference
- Incorrect customization information
Cancellation requests are accepted only within:
6 hours after purchase
For damaged, defective, or incorrect items caused by our mistake, please contact us within 7 days after delivery.
For complete details, please review our Refund Policy.
10. Intellectual Property
All content on this website, including but not limited to:
- Brand name
- Logo
- Website design
- Product images
- Original artwork
- Text and graphics
is owned by or licensed to DUSKGLYPH and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, or use any content from this website without written permission.
11. Third-Party Services
Our website may use third-party services, including:
- Payment providers
- Analytics services
- Shipping providers
- Website plugins
These third parties operate according to their own terms and privacy policies.
DUSKGLYPH is not responsible for the policies, practices, or services of third-party providers.
12. Accuracy of Information
We make reasonable efforts to ensure that product information, descriptions, and images are accurate.
However:
- Minor differences may occur between product images and actual products.
- We cannot guarantee that your device displays colors exactly as they appear in real life.
We reserve the right to correct errors, update information, or modify content at any time.
13. Limitation of Liability
To the maximum extent permitted by applicable law, DUSKGLYPH shall not be responsible for indirect, incidental, or consequential damages resulting from:
- Use of our website
- Delays caused by third parties
- Improper use of products
- Circumstances beyond our reasonable control
Our responsibility is limited to the amount paid for the specific product or order involved.
14. Indemnification
You agree to protect and hold harmless DUSKGLYPH, its owners, employees, partners, and service providers from claims, damages, or expenses resulting from:
- Your violation of these Terms
- Your misuse of our website
- Your violation of applicable laws or third-party rights
15. Changes to These Terms
We may update these Terms & Conditions from time to time.
Any changes will be posted on this page with an updated revision date.
Your continued use of our website after changes are posted means you accept the updated Terms.
16. Governing Law
These Terms shall be governed and interpreted according to applicable laws.
Any disputes arising from the use of our website or purchase of our products will be handled according to applicable legal requirements.
17. Contact Information
If you have questions about these Terms & Conditions, please contact us:
DUSKGLYPH
Website:
Email: